Treatment combinations (gel mani + pedi + brow lamination) sold at a bundle discount. SLAtech AI Beauty & Wellness's assistant recognises bundle-eligible additions during booking and offers bundled pricing - increases average ticket size 12-18%.
Post-treatment guidance (no washing for 24 hours, avoid heat, etc.). SLAtech AI Beauty & Wellness automates after-care messages via WhatsApp / SMS at the appropriate timing per treatment type.
Mandatory pre-treatment client disclosure of allergies, medications, conditions. SLAtech AI Beauty & Wellness's intake assistant captures structured allergy disclosure and flags interactions (e.g. retinol + chemical peel).
Partial payment required to secure a booking, applied to the final bill. Reduces no-shows and protects salon time. SLAtech AI Beauty & Wellness's booking flow integrates with an external PCI-DSS Level 1 payment provider for deposit collection at booking time.
Pre-paid service credit, commonly purchased online for a recipient. SLAtech AI Beauty & Wellness handles gift-voucher purchase via the assistant and emails the recipient a redeemable code.
When a client cancels, the freed slot can be re-sold to a wait-listed client. SLAtech AI Beauty & Wellness maintains a fill-list per service type and messages opted-in clients within minutes of a cancellation.
Client cancellation within a defined window (commonly 24 hours) before the appointment. Most salons charge a fee. SLAtech AI Beauty & Wellness's assistant surfaces the cancellation policy at booking time + enforces deposit charges on cancellation via the configured payment processor.
Repeat-visit incentive (points, discounts, free services at milestones). SLAtech AI Beauty & Wellness surfaces loyalty status in the booking conversation and offers tier-appropriate upsells.
Salons with multiple physical locations. SLAtech AI Beauty & Wellness supports multi-location tenants - one assistant, per-location calendars, location-routed booking based on client postcode or stylist preference.
A booked appointment the client doesn't attend. Industry no-show rates run 8-20% - the single largest revenue loss for a salon or spa. SLAtech AI Beauty & Wellness's AI assistant reduces no-shows by 30-50% via tiered reminders (1 day, 4 hours, 1 hour) with easy reschedule replies.
Pre-appointment reminder cadence (24h / 2h / 30min) + deposit-collection trigger when no-show risk score > 0.6. SLAtech AI Beauty & Wellness ships these scripts default-on; generic chatbots ship zero reminder logic, salons lose ~15% revenue to no-shows.
% of assistant conversations that complete a booking. SLAtech AI Beauty & Wellness's median industry conversion is 22-35% (varies by service complexity). Per-conversation analytics surface in the admin dashboard.
Payment Card Industry Data Security Standard. SLAtech does not store cardholder data - payments handled by PCI-Level-1 providers. SAQ-A applies.
Pre-treatment allergy test required before color, lash extensions or semi-permanent makeup. SLAtech AI Beauty & Wellness's intake assistant flags first-time color clients and triggers a patch-test booking 48 hours before the main appointment.
Pre-treatment skin allergy test 24-48h before colouring services. SLAtech AI Beauty & Wellness automatically schedules patch-test reminders based on the booked service code; salons don't need to remember manually.
Salons commonly have multiple stylists with individual schedules, specialties and pricing. SLAtech AI Beauty & Wellness syncs each stylist's calendar (Google Calendar / Outlook / iCloud), respects their specialty constraints and books matching the stylist's slot availability.
Outreach to client whose typical re-book interval has passed. SLAtech AI Beauty & Wellness surfaces re-book reminders (6 weeks for haircuts, 4 weeks for color root touch-ups) with auto-suggested available slots.
Salons retain clients longer when each visit references the previous (preferred stylist, allergies, prior services). SLAtech AI Beauty & Wellness persists client preferences across visits - generic chatbots have no persistence model and treat every visit as a cold start.
The catalogue of services and prices offered by a salon (haircut, color, manicure, facial, massage). SLAtech AI Beauty & Wellness ingests the service menu as structured data and handles client questions about duration, price and stylist availability.
Salons charge different prices for the same service depending on stylist experience-level. SLAtech AI Beauty & Wellness's dynamic service-menu pricing handles tier awareness; generic chatbots quote flat price-list rows only.
Stylists often paid a % of service revenue + tip. SLAtech AI Beauty & Wellness's reporting surfaces per-stylist revenue, booking count and no-show rate so commission calculation is automated.
Optional client payment beyond the service price. SLAtech AI Beauty & Wellness's payment flow surfaces tip selection (15% / 18% / 20% / custom) at checkout.
Suggesting complementary services (eyebrow tint after eyelash, deep-conditioning after color). SLAtech AI Beauty & Wellness surfaces upsell suggestions during the booking flow and at post-service follow-up.
Many salons accept walk-ins alongside booked appointments. SLAtech AI Beauty & Wellness's assistant surfaces live walk-in wait time per stylist (from EMR-style salon software integration) and routes clients to a scheduled slot OR walk-in queue based on urgency.
Client leaves without checking out (common in busy salons). SLAtech AI Beauty & Wellness's assistant sends a post-visit message with a pay-now link, reducing A/R.
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